Conflict Resolution Day- Lawyers and Ombuds: Exploring the Organizational Ombuds Role

When:  Thu, Oct 15, 2026 from 04:00 PM to 06:00 PM (ET)

Please join the Massachusetts Bar Association’s Dispute Resolution Section as we virtually celebrate Conflict Resolution Day on Thursday, Oct. 15, 2026 from 4–6 p.m.

The webinar will introduce a panel on the use and scope of organizational ombuds. Organizational ombuds are dispute resolution professionals who work with individuals and groups to provide safe places to discuss issues of  concern, to explore options to resolve those concerns and to provide systemic information to the organization for resolution.

The ombuds panel will be preceded by a short presentation on Conflict Resolution Day by the Dispute Resolution Section Council and the reading of a proclamation issued by Gov.  Maura Healey. Conflict Resolution Day 2026 will also pay tribute to Diane Neumann, an accomplished mediator and divorce mediation trainer who passed away in March 2026, presented by John Fiske and Ellen Waldorf.

Afterward, Hon. Judith Dein will receive the 2026 Professor Frank E.A. Sander Award in Dispute Resolution, honoring the memory and legacy of Frank Sander of Harvard Law School, a luminary and founder in the field of conflict resolution.

Judge Dein has been a magistrate judge for the U.S. District Court of Massachusetts since July 2000. Judge Dein had more than 20 years of civil litigation experience before being appointed to the bench. She was the chief magistrate judge from February 2009 to February 2012.  As a magistrate judge, Judge Dein presided over pretrial matters in all types of civil cases filed in federal court, and with the consent of the parties, presided over jury and jury-waived civil cases through judgment. Judge Dein still presides over pre-trial matters in criminal felony cases.

Magistrate judges are the principal mediators in the U.S. District Court’s civil pretrial mediation program, which is available to all civil litigants free of charge. Judge Dein has mediated thousands of cases in the federal court since 2004, including employment, intellectual property, environmental, civil rights, insurance, prisoner, contract, ERISA, Social Security and personal injury matters.

Judge Dein was instrumental in creating the District of Massachusetts Mediation Advocates Panel (MAP) with the Federal Bar Association (FBA). This panel provides pro bono representation to pro se civil litigants in the pretrial mediation program. She created the panel from lawyers in the Massachusetts chapter of the FBA with the court’s support and input. The MAP program assigns volunteer attorneys to represent pro-se litigants during the mediation of their case. In 2011, Judge Dein received the “Community Peacemaker Award” from the Community Dispute Settlement Center in recognition of her contribution to MAP.

Judge Dein is a Fellow of the Massachusetts Bar Foundation and a valued member of the MBA Dispute Resolution Section. Judge Dein retired in July 2024 and is now serving on recall status, with a reduced case load and mediating civil cases in the U.S. District Court’s pretrial mediation program. Judge Dein is a graduate of Union College and Boston College Law School, and she clerked for both the Superior Court and the Supreme Judicial Court.

This program is free to all!

This webinar will be held via Zoom. Registration is required by 5 p.m. on Wednesday, Oct. 14, to participate in this program. An email from MassBar Education will be sent before the program.

Location

Zoom Webinar